Abstract—Office workers are susceptible to physical health
due to the nature of their work. It is therefore, the aim of this
study to investigate the association between psychosocial and
ergonomics risk factors and neck, shoulder and back
complaints among office workers. A total number of 630 office
workers participated in this study. The results showed that
decision latitude was significantly correlated with shoulder [OR:
1.07 (1.00 – 1.15)] and back [OR: 1.12 (1.04 – 1.20)] complaints.
The longer time spent sitting and keying were significantly
correlated with neck [OR: 1.21 (1.05 – 1.39)] and back [OR:
1.23 (1.06 – 1.42)] [OR: 0.88 (0.78 – 1.99)] complaints. Working
overtime was also related with back complaints [OR: 1.43 (1.01
– 2.03)]. It is suggested that workers should schedule their
break and stretching exercise in between tasks to prevent future
overuse injury.
Index Terms—Musculoskeletal complaints, office workers,
psychosocial factors, office ergonomics.
The authors are with the Faculty of Management, Universiti Teknologi
Malaysia, Malaysia (e-mail: norashikin@management.utm.my).
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Cite: Norashikin Mahmud, Siti Fatimah Bahari, and Nurul Farha Zainudin, " Psychosocial and Ergonomics Risk Factors Related to
Neck, Shoulder and Back Complaints among Malaysia
Office Workers," International Journal of Social Science and Humanity vol. 4, no. 4, pp. 260-263, 2014.